Privacy Policy

1 Introduction

This Privacy Policy explains how t789 Casino ("t789", "we", "us") collects, uses, stores, and protects the personal data of players who register and use the t789 platform at t789.casino. It applies to all users of the website, mobile app, and any other t789 services.

We understand that handing over personal information — especially when it involves financial transactions — requires trust. t789 is committed to handling your data responsibly, transparently, and in line with applicable data protection standards. This policy is written in plain language so that every player in Bangladesh can understand exactly what happens to their information.

By registering an account on t789, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the t789 Terms and Conditions.

2 Data We Collect

t789 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:

t789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

3 How We Use Your Data

t789 uses your personal data only for legitimate purposes directly related to operating your account and providing our services. We do not use your data for purposes that would surprise you or that you would reasonably object to.

• Account management: To create, maintain, and secure your t789 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the t789 support team.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the t789 platform.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
• Responsible gaming: To monitor for signs of problem gambling and apply any limits or restrictions you have requested.
• Platform improvement: To analyse usage patterns and improve the t789 website, app, and game offering.
• Marketing communications: To send you promotional offers and updates — only if you have opted in to receive them. You can opt out at any time.

t789 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on you without human review.

4 Legal Basis for Processing

t789 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance: Processing is necessary to fulfil the agreement between you and t789 — for example, to operate your account and process your transactions.
• Legal obligation: Processing is required to comply with applicable laws, such as identity verification and anti-money laundering regulations.
• Legitimate interests: Processing is necessary for t789's legitimate business interests, such as fraud prevention and platform security, provided those interests are not overridden by your rights.
• Consent: For optional activities such as marketing communications, t789 relies on your explicit consent. You can withdraw consent at any time by contacting support or updating your account preferences.

5 Cookies and Tracking Technologies

t789 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

The types of cookies t789 uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
• Analytics cookies: Help t789 understand how players use the site — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Remember your settings such as language preference and display options so you don't have to set them every time you visit.
• Marketing cookies: Used only if you have consented to receive personalised promotional content. These track which offers you have seen and interacted with.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the t789 platform.

6 Sharing Your Data

t789 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: Your financial data is shared with payment service providers such as bKash, Nagad, and Rocket solely to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification services: t789 may use third-party KYC (Know Your Customer) providers to verify your identity and age. These providers process only the data necessary for verification.
• Game software providers: Game suppliers may receive anonymised technical data (such as session identifiers) to deliver their games on the t789 platform. They do not receive your personal identity or financial data.
• Legal and regulatory authorities: t789 may disclose your data to law enforcement, regulatory bodies, or other authorities when required to do so by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of t789's business, your data may be transferred to the new entity. You will be notified of any such transfer and your rights will be preserved.

7 Data Retention

t789 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of the transaction for financial compliance purposes.
• Support communications: Retained for up to three years from the date of the last communication, to allow us to reference previous interactions if needed.
• Technical and usage data: Typically retained for up to 24 months in an identifiable form, after which it may be anonymised and retained for analytical purposes.
• Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required, t789 securely deletes or anonymises it so that it can no longer be linked back to you.

8 Your Rights

As a t789 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of access: You can request a copy of the personal data t789 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that t789 delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent. Note that some data must be retained for legal compliance reasons even after an erasure request.
• Right to restrict processing: You can ask t789 to pause the processing of your data in certain situations, such as while a dispute about accuracy is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You can object to t789 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though t789 may have compelling grounds to continue.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

t789 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

9 Security Measures

t789 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

• All data in transit is encrypted using TLS 1.2 or higher (256-bit SSL).
• Passwords are stored using strong one-way hashing algorithms — t789 staff cannot see your password.
• Access to personal data is restricted to authorised staff on a need-to-know basis, with all access logged and audited.
• t789 servers are hosted in secure data centres with physical access controls, redundant power, and 24/7 monitoring.
• Regular security assessments and penetration testing are conducted to identify and address vulnerabilities.
• t789 maintains an incident response plan to ensure rapid action in the event of a security breach.

While t789 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

t789 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the t789 platform.

If t789 becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and — where applicable — report the matter to the relevant authorities.

If you are a parent or guardian and believe your child has registered on t789, please contact us immediately at [email protected] so we can take prompt action.

11 Changes to This Policy

t789 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that materially affect how we use your data, t789 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed.

Continued use of the t789 platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using t789 and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way t789 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available within your t789 account dashboard.
• Email: [email protected]
• FAQ: Visit our FAQ page for answers to common questions about accounts and data.

For data rights requests specifically — such as access, erasure, or portability — please email us with the subject line "Data Rights Request" and include your registered account details so we can locate your data efficiently.